This is a list of the most common questions submitted by our customers.
- Where can I travel right now?
- How to check availability for a specific date
- What's included in our self-guided holiday packages
- How to book your holiday
- How to pay for your holiday
- Are flights included / Do you book flights?
- Currencies and currency switch
- Difficulty grades
- Comfort grades
- Travel Insurance
- Why self-guided?
- Standard booking conditions
- Solo Travellers
- Can we add extra nights before and after our tour?
- How to use GPS and GPX files
- Best time to go - country guide
- Loyalty programme and discounts
- Can I travel with the luggage transfer service?
- Why can it take 5-7 business days to confirm my tour?
- How to check tour reviews
- How to submit a tour review
- Why must I pay a solo traveller supplement?
- What are the personal details we may require for a tour and why?
- Tell me more about your e-bike rental
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