If you have been on a tour with us and want to provide feedback, please go to the Reviews section on the respective tour page and click “Write a review”. We also send a review request email with the review link to the lead booker's email address one week after you finish your trip.
Below is an example on the review submission page that will appear after clicking the 'Write a review' button:
Upon submission, your review will pass through our moderation software which can take up to 72 hours before publication. This moderation process is in place to check reviews do not contain personal details of the reviewer (e.g contact details, bank details), the review is relevant to the selected tour and does not include offensive language or inappropriate imagery.
Reviews in any form are immensely helpful for both us and our prospective clients and are greatly appreciated by us. What's more, you can win a £500 travel voucher to use on any of our adventure holidays by submitting a photo or video together with your tour review.
What we want to see: What we DO NOT want to see:
- Hiking or cycling photos/videos - Zoos, captive orca and dolphin shows, - Unspoilt nature and breath-taking landscapes elephant back riding etc.
- Happy faces and camaraderie - Big cruise ships
- Orphanage tourism
The Natural Adventure will retain the rights to use all photos or videos submitted on our website, re-sharing on social media, or in promotional materials. Please make sure you own the rights and are happy to share.
To go straight to a summary of our most commonly asked questions, click here.
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