Common Questions
- How to book your holiday
- Summary of our customers' most common questions
- How to pay for your holiday
- Difficulty grades
- Travel insurance
- Why self guided?
- Tell me more about your e-bike rental
- What are the personal details we may require for your tour and why?
- Why must I pay a solo traveller supplement?
- How to submit a tour review
- How to check tour reviews
- Why can it take 5-7 business days to confirm my tour?
- Can I travel with the luggage transfer service?
- Loyalty programme and discounts
- Can we add extra nights before, during and after our tour?
- Our responsible tourism policies.
- How is my money protected?
- What's included in our self guided holiday packages
- How to check availability for a specific date
- Are flights included/Do you book flights?
- Currencies and currency switch
- Comfort grades